What your home's records add up to, in plain words.

Incident patterns in a children's home, said in a sentence

Every night, Careframe counts the last 90 days of each young person's records and looks at what came before an incident, a missing episode or self-harm: family time or a call with one named person, a kind of consequence, a day and time of the week, the hour around a shift changeover, and short-staffed days.

The bar is high. A pattern has to have happened at least four times, and at least twice as often as that young person's own rate — never anyone else's. The home's page shows at most five at a time.

A finding reads like this: "After 4 of Jordan's last 5 visits with Mark Jones (Dad), there was an incident within a day." It says what the records showed, in the past, with the count, and leads with what helps. It never blames a person or a family, never labels a young person and never names a member of staff.

• Worth a look

  Each finding opens the records behind it. A manager can mark it Seen, We know why or We changed something, and say whether it was useful.

• Changes the home made

  On a young person's Patterns tab, the home can mark a change — "Bedtime moved to 9.30pm" — so the chart shows before and after.

• Early days and Going well

  A young person's first six weeks are noted as a reminder, not a pattern, and patterns that have stopped showing are listed too.

Worth knowing, on the handover

When the thing a finding is about is close — family time tomorrow, a call earlier today — a Worth knowing box appears under the young person's name on the handover and the Care overview: what the records showed after the last few, what helps, and a link to those times.

It shows to the people who may open that young person's records, because the point is to know before the shift. It is never headed "Warning", never names a member of staff, and never says what is going to happen.

A page for every measure

The home chooses which measures sit as tiles at the top — incidents, missing episodes, physical interventions, waking nights, medicines refused or missed, complaints and more. Each tile opens its own page: the month against last month and the same month last year, over 3, 6 or 12 months, as bars or a table.

Below the chart are breakdowns — by young person, day of the week, time of day or kind — and the records behind the number. The page prints or saves as a PDF, and the records download as a spreadsheet.

• Tell me when

  A manager can ask to be told through the app when a count reaches a level they set, such as three incidents in a month.

• The monthly pack

  One printable page for a Director's visit: the month's tiles, what the records show, and the manager's oversight.

Staff figures, side by side, with no ranking

The Staff tab reads sent-in timesheets and records. Worth a conversation picks out things to talk through — overtime in four of the last eight weeks, four or more nights in a row, sick days on one weekday — each with a supportive next step. Recognition lists the good: every record on time, open shifts picked up.

The figures table has one row per person: hours, overtime, sick days, leave, sleep-ins, nights woken, records on time and sent back. Each column sorts on its own. There is no total, no rank and no score.

Every home on one page for a Director

The all-homes page puts each home on a row with incidents, missing episodes, physical interventions and waking nights per 1,000 care days, so a ten-bed home and a three-bed home can be read side by side. Above it, one sentence per home says what rose or fell sharply against last month, without naming a young person.

Under that sits each manager's oversight: how long records wait to be read, follow-ups overdue and plan reviews overdue. There is no average, no score and no league table.

Ready-made reports and one list of every record

Care has five ready-made reports — incidents over time, medication, progress and voice, overdue work by person, and visits and reviews. Each covers a period you choose, compares it with the period before, and prints, saves as a PDF or downloads as a spreadsheet.

Records puts every record and form across the home in one list, filtered by kind, young person, author, dates or an open follow-up, with views you can save and a spreadsheet for managers.

Questions people ask

Read next

• Director view
• Care for the child
• Inspection ready
• Security