Children's home software for homes in Wales.

Choosing CIW when you set the home up.

The set-up wizard's Registration step offers four regulators. Choose "Care Inspectorate Wales (CIW) — Wales" and the number box asks for your CIW service ID, the one on your registration certificate. If you do not have it to hand, skip it and add it before set-up is finished. The same step asks which local authority the home is in, and the Review step shows the regulator you picked before you confirm.

RI visits, with the responsible individual named.

In the Care part of the sidebar the visits row reads "RI visits", and the page it opens is titled Responsible individual visits. The visitor is the responsible individual. The rhythm starts at quarterly and the report goes to the service provider, with CIW listed as "on request".

The rhythm is the home's to set. Change it in Care settings, or tell Careframe not to keep track at all. A home that falls behind its own rhythm sees amber, never red, and it never lands in an overdue count. A home with no visit yet reads "first due by" a date until it has been on Careframe longer than one quarter.

The same title runs through the rest of the app. Responsible Individual appears on the sign-off tick, as a role label in Messages and on the permissions grid, and the compliance check reads "Responsible individual visits" — never a regulation number.

The quality of care review, every six months to start.

The review row reads Quality of care review, with a six-monthly starting rhythm you can change. Its report goes to the service provider and is available to CIW. When you finish a review, Careframe adds an undated reminder to send the report out. You can give it a date, close it or ignore it; it never goes overdue.

Well-being, Care and support, Leadership and management.

On the Care inspection page the three headings are the ones a Welsh inspection uses: Well-being, Care and support, and Leadership and management. They group the records under each so you can see what sits where.

The Statement of Purpose keeps its name but swaps its question set for the Welsh one, and Careframe counts completeness against those questions. The Children's guide asks how a young person contacts CIW and the children's commissioner for Wales, and Careframe adds no phone number it has not checked. On a child's record the prompt reads "Tell CIW and the placing authority".

DBS checks, with the Update Service.

Wales uses the same check name as England, so the default onboarding checklist reads "Enhanced DBS with children's barred list check" and the DBS Update Service is offered on the staff file. Default items carry a CIW-standard tag. The Level 3 qualification item is worded neutrally for a Welsh home and has no due date, rather than a guessed one.

Bank holidays follow the England and Wales calendar, named on the Checks card in Timesheets › Settings. A manager can choose another calendar there if the home needs one, and the change is logged.

The rest of Careframe works the same in Wales.

Outside these words and rhythms, nothing is Welsh-specific, because nothing needs to be. Staff files, rotas, timesheets, compliance checks and home finance run the home. Daily logs, handover, incidents, plans and medication sit on one record per child. The Director view lines up every home, worst first.

Inspection ready reads the home's records across twelve areas and gives you a count of gaps, with who deals with each and how long it has been open. It never grades the home. An inspector you give a pass to sees the home described in CIW's terms.

Questions people ask

Read next

• Inspection ready
• Care for the child
• Compliance
• Pricing